Delivery Information

Delivery Exclusions & Shipping

Xmas 2022 Delivery Information
The below information is for guidance only, whilst best efforts will be made we cannot guarantee any delivery times after the Wednesday 21st 2pm cut off time, please allow extra time for delivery over the holiday period. 
Orders placed after the cut off time (2pm on the 21st) cannot be guaranteed for pre-xmas delivery.
Xmas 2022 schedule
Thurs 22 - DPD collecting and delivering
Fri 23 - DPD delivering 
Sat 24 - closed
Sun 25 - closed
Mon 26 - closed
Tues 27 - closed
Wed 28 - closed
Thursday 29 - DPD collecting
Fri 30 - DPD delivering
Sat 31 - closed
Sun 1  - closed
Mon 2 - closed
Tues 3 - DPD collecting and delivering

Please see the product detail page for the specific delivery lead times for certain types of products which are delivered direct to you via a separate courier.

Delivery is FREE to NI and ROI on all orders over €60.
Delivery is €6.00 on orders below €60.
Delivery to the of mainland UK (excludes islands) is €10 but free for orders over €100. Rest of UK delivery has an approx. 48 hour SLA.

During peak trade periods there may be delay in delivery of orders placed. Please allow extra time for your order to be delivered.

*Next day delivery
Whilst best efforts to meet the delivery timelines will always be made, delivery may take slightly longer during peak trading periods such as sales, promotions or clearance periods.

Order Delivery
Monday before 2pm Tuesday 
Monday after 2pm Wednesday 
Tuesday before 2pm Wednesday 
Tuesday after 2pm Thursday 
Wednesday before 2pm Thursday 
Wednesday after 2pm Friday 
Thursday before 2pm Friday 
Thursday after 2pm Monday 
Friday until 2pm Monday 
Friday after 2pm Tuesday 
Saturday  Tuesday 
Sunday Tuesday 

What happens if you are not home when your order is delivered?

If you are not in when we attempt delivery, DPD courier will leave you a card so that you can rearrange delivery with them on a convenient day.

After you have placed your order with us, our courier company will text you on the day of delivery. If the day of delivery is not acceptable then call the number on the text message and rearrange a suitable day. Please ensure you have your order number and tracking number to hand.

What delivery company do Kaliedy use? use DPD (formerly known as Interlink) for all of our website orders. DPD require signed delivery for all orders ensuring your order is fully traceable and safe. Please see the product detail page for courier information for certain types of products which are delivered direct to you.

DPD Pick-up Service for Delivery and Return

Deliveries can be routed directly to your nearest DPD Pickup Point for convenience and flexibility. With almost 600 DPD Pickup Points located throughout the country there’s always one close by.

You can organise delivery to Pickup in a variety of ways

Sign up for ParcelWizard today and you can arrange for any or all of your deliveries to route to your favourite DPD Pickup Point so that you can collect it at your convenience. Opt for the Pickup delivery option when you receive your Predict notifications about impending delivery.

Find your closest Pickup Point here.

How it works

If your consignment is scheduled for delivery to a Pickup location, you’ll receive a text and email from us on the day delivery is due telling you the time from which you can collect your parcel and providing you with a PIN number.

On arrival at the Pickup Point, simply give your name to the store representative who will retrieve your parcel. He/she will ask you for your PIN number which will be entered into the store’s secure tracking device.

Provided that the PIN details match the parcel information, your parcel will be released and you’re on your way. Your parcel will be held for collection at the Pickup Point for 5 working days.

Split deliveries

Please note in some cases your order may be sent in more than 1 parcel. If you do not receive everything you were expecting in your delivery, please wait a further 2 working days before contacting us as the goods will be in transit.

Email me when available

Items with an "Email me when available" option are normally expected to be available in 4 to 8 weeks. If you request an email we will send one to you as soon as the item becomes available to order on the website.

What to do if you have received incorrect or missing items

In the event that you have received missing or incorrect items please contact support at Please quote order number and items affected.

Will there be additional charges on my order due to Brexit?

We have no additional charges on our orders for here in Ireland or Northern Ireland. There will be additional charges added to your order if ordering for delivery in Mainland UK.You will be required to pay this before delivery & it won't be added to your order during the checkout process.