Please see the product detail page for the specific delivery lead times for certain types of products which are delivered direct to you via a separate courier.
Delivery is FREE to NI and ROI on all orders over €50.
Delivery is €5.00 on orders below €50.
Delivery to the of mainland UK (excludes islands) is €10 but free for orders over €100. Rest of UK delivery has an approx. 48 hour SLA.
During peak trade periods there may be delay in delivery of orders placed. Please allow extra time for your order to be delivered.
*Next day delivery
Whilst best efforts to meet the delivery timelines will always be made, delivery may take slightly longer during peak trading periods such as sales, promotions or clearance periods.
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If you are not in when we attempt delivery, DPD courier will leave you a card so that you can rearrange delivery with them on a convenient day.
After you have placed your order with us, our courier company will text you on the day of delivery. If the day of delivery is not acceptable then call the number on the text message and rearrange a suitable day. Please ensure you have your order number and tracking number to hand.
Kaliedy.com use DPD (formerly known as Interlink) for all of our website orders. DPD require signed delivery for all orders ensuring your order is fully traceable and safe. Please see the product detail page for courier information for certain types of products which are delivered direct to you.
Deliveries can be routed directly to your nearest DPD Pickup Point for convenience and flexibility. With almost 600 DPD Pickup Points located throughout the country there’s always one close by.
Sign up for ParcelWizard today and you can arrange for any or all of your deliveries to route to your favourite DPD Pickup Point so that you can collect it at your convenience. Opt for the Pickup delivery option when you receive your Predict notifications about impending delivery.
Find your closest Pickup Point here.
If your consignment is scheduled for delivery to a Pickup location, you’ll receive a text and email from us on the day delivery is due telling you the time from which you can collect your parcel and providing you with a PIN number.On arrival at the Pickup Point, simply give your name to the store representative who will retrieve your parcel. He/she will ask you for your PIN number which will be entered into the store’s secure tracking device.
Provided that the PIN details match the parcel information, your parcel will be released and you’re on your way. Your parcel will be held for collection at the Pickup Point for 5 working days.
Please note in some cases your order may be sent in more than 1 parcel. If you do not receive everything you were expecting in your delivery, please wait a further 2 working days before contacting us as the goods will be in transit.
Items with an "Email me when available" option are normally expected to be available in 4 to 8 weeks. If you request an email we will send one to you as soon as the item becomes available to order on the website.
In the event that you have received missing or incorrect items please contact support at firstname.lastname@example.org. Please quote order number and items affected.